How to fix it
- Write deny (stop selling at 0) or continue (keep selling) on each listed row.
Example
A file with this problem
Title,URL handle,Status,Option1 name,Option1 value,Price,Inventory tracker,Inventory quantity,Continue selling when out of stock,Fulfillm... Cotton Tee,cotton-tee,active,Size,S,20.00,shopify,5,sometimes,manual,
What the checker says about it
- Line 2: "sometimes" is not allowed in Continue selling when out of stock. Use DENY or CONTINUE ("Inventory policy is not included in the list").
Once the listed rows are fixed, check the file again; the checker also looks for every other problem Shopify documents, so you do not trade one error for the next.
Questions
- What does "Inventory policy is not included in the list" mean in Shopify?
- The "Continue selling when out of stock" column (Variant Inventory Policy in older files) must say deny or continue. Anything else, such as yes, no or a blank left by another platform's export, is rejected.
- How do I fix it?
- Write deny (stop selling at 0) or continue (keep selling) on each listed row.
Other Shopify import errors
- Validation failed: options are not unique
- Validation failed: price can't be blank
- Inventory quantity can't be blank
- Inventory quantity is not a number
- Fulfillment service can't be blank
- Ignored line because handle already exists
- All checks
Sources
- Shopify Help Center: Solutions to common product CSV import problems: https://help.shopify.com/en/manual/products/import-export/common-import-issues
Based on Shopify's help pages for product CSV import. Not tested on a live store.