How to fix it
- Sort the file so that all rows of each product are next to each other.
- If the later rows are a different product, give it its own handle.
- If the product is already in your store and you meant to update it, tick the overwrite option when importing.
Example
A file with this problem
Title,URL handle,Status,Option1 name,Option1 value,Price,Inventory tracker,Inventory quantity,Continue selling when out of stock,Fulfillm... Cotton Tee,cotton-tee,active,Size,S,20.00,shopify,5,deny,manual, Mug,mug,active,Title,Default Title,12.00,shopify,5,deny,manual, ,cotton-tee,,,M,20.00,shopify,5,deny,manual,
What the checker says about it
- Line 4 uses the handle "cotton-tee" again after rows for another product. Keep all rows of a product together, and give each product its own handle; otherwise Shopify reports "Ignored line ... because handle cotton-tee already exists".
Once the listed rows are fixed, check the file again; the checker also looks for every other problem Shopify documents, so you do not trade one error for the next.
Questions
- What does "Ignored line because handle already exists" mean in Shopify?
- Shopify reads all rows with the same URL handle as one product, and they must sit together. When a handle turns up again after rows for another product, Shopify ignores the later lines. The full message reads "Ignored line #-## because handle `example` already exists".
- How do I fix it?
- Sort the file so that all rows of each product are next to each other. If the later rows are a different product, give it its own handle. If the product is already in your store and you meant to update it, tick the overwrite option when importing.
Other Shopify import errors
- Validation failed: options are not unique
- Validation failed: price can't be blank
- Inventory quantity can't be blank
- Inventory quantity is not a number
- Inventory policy is not included in the list
- Fulfillment service can't be blank
- All checks
Sources
- Shopify Help Center: Solutions to common product CSV import problems: https://help.shopify.com/en/manual/products/import-export/common-import-issues
Based on Shopify's help pages for product CSV import. Not tested on a live store.