Where is it going?
How to export from Squarespace
- In Squarespace, open Commerce (or Products & Services), then Products.
- Click Export all (in the menu above the product list) and save the CSV.
- Note your store's weight unit. The file does not include it, so this page asks you before you download.
What to know about Squarespace files
- Weights have no unit in the file, so the page asks for your Squarespace weight unit before you can download. Every weight, and so every weight-based shipping rate, depends on it.
- The export has no variant images and no image alt text, so neither can be carried over.
- Service products are converted as products without shipping. Download products are not in the export.
- Squarespace allows up to six options per product. Shopify allows three, so products with more are left out of a Shopify file and listed for you to fix.
Only products move. Customers, orders, reviews, gift card balances, blog posts, pages and URL redirects are not in a product export, so CatalogHop does not convert them.
Questions
- How do I move my Squarespace products to Shopify or WooCommerce?
- Export your products from Squarespace as a CSV with the steps on this page, drop the file into the converter and pick Shopify or WooCommerce. The file is converted in your browser, and you download a CSV in that importer's layout. Import a few products first and check them before importing the rest.
- Why was a product left out of the Shopify file?
- The usual reason is more than three options: Squarespace allows six, Shopify three. The list of problems names each product left out and why, so you can combine options in Squarespace and export again, or split the product.
- Do I need to pick a weight unit?
- Yes. Squarespace writes weights as bare numbers in your store's unit. Pick it under "Weight unit in your old store" and also set your WooCommerce weight unit so the numbers are converted correctly.
- Does it move customers, orders or reviews?
- No. Only products move. Customers, orders, reviews, gift card balances, blog posts, pages and URL redirects are not in a product export, so CatalogHop does not convert them.
- Is my file uploaded anywhere?
- No. The page reads the file with your browser and converts it there. The only thing the site records is an anonymous count: which converter was used, a rough row count, and whether it worked. The privacy page lists every field.